First-Time Mattress Rental Guide in Jogja: Easy Steps from A-Z
Renting a mattress in Jogja for the first time? Don't worry, the process is very simple. Here is a complete guide from start to finish.
Step 1: Determine Your Needs
Before contacting us, make sure you know:
- How many mattresses do you need?
- What size do you want? (Single, Double, Queen, King)
- How long is the rental for? (Daily, weekly, monthly)
- Where should it be delivered? (Full address)
Step 2: Contact Santi Living
📱 WhatsApp: 0895-1911-9092
Send the following information:
Name: [Your Name]
Requirements: [Number of] mattresses [size]
Duration: [X] days/weeks/months
Address: [Full address]
Delivery date: [Date]
Step 3: Confirmation & Payment
Our team will:
- Check stock availability
- Send a price quote
- Confirm the order once you agree
- Arrange the delivery schedule
Payment can be made via:
- Bank transfer
- QRIS
- Cash on delivery (COD)
Step 4: Delivery
- Same-day delivery — Order before 2 pm, delivered the same day
- Scheduled delivery — You can set the delivery date and time
- Free delivery — Sleman, Bantul, and Yogyakarta City areas
Step 5: Usage
During the rental period, you can:
- Use the mattress as needed
- Request a replacement if there is an issue with the mattress
- Extend the rental period
Step 6: Returns
When the rental period ends:
- Contact us to schedule a collection
- We will collect it for free from the same location
- No need to wash it — We take care of everything
Mattress Rental FAQ
Q: Do I need to provide an ID card (KTP) as a guarantee? A: No, you don't. Just your personal details and a clear address.
Q: What if the mattress gets damaged during use? A: Contact us immediately. We will replace it with a new mattress at no extra cost.
Q: Can I rent for less than 1 day? A: Yes, the minimum rental period is 1 day (24 hours).
Q: Can I rent for areas outside Jogja? A: We serve the DIY area (Sleman, Bantul, Kulon Progo, Gunungkidul). For areas outside DIY, please contact us to negotiate.
Q: How do I extend the rental? A: Contact our WhatsApp before the rental period ends. We will arrange the extension.
Booking Example
Order via WhatsApp:
"Hello, I would like to rent 2 single mattresses + full package for 5 days. To be delivered to Jl. Kaliurang KM 5, Sleman on 20 May. Thank you."
Reply from Santi Living:
"Hello! Thank you for contacting Santi Living. For 2 single mattresses full package (mattress+bedsheet+pillow+blanket) x 5 days = Rp350,000. Free delivery and collection. Is that a deal?"
Book Now
📱 WhatsApp: 0895-1911-9092
📍 Workshop: Jl. Godean KM 10, Sleman, Yogyakarta