First-Time Mattress Rental Guide in Jogja: Easy Steps from A-Z

May 18, 2026Tim Santi Living
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Renting a mattress in Jogja for the first time? Don't worry, the process is very simple. Here is a complete guide from start to finish.

Step 1: Determine Your Needs

Before contacting us, make sure you know:

  • How many mattresses do you need?
  • What size do you want? (Single, Double, Queen, King)
  • How long is the rental for? (Daily, weekly, monthly)
  • Where should it be delivered? (Full address)

Step 2: Contact Santi Living

📱 WhatsApp: 0895-1911-9092

Send the following information:

Name: [Your Name]
Requirements: [Number of] mattresses [size]
Duration: [X] days/weeks/months
Address: [Full address]
Delivery date: [Date]

Step 3: Confirmation & Payment

Our team will:

  1. Check stock availability
  2. Send a price quote
  3. Confirm the order once you agree
  4. Arrange the delivery schedule

Payment can be made via:

  • Bank transfer
  • QRIS
  • Cash on delivery (COD)

Step 4: Delivery

  • Same-day delivery — Order before 2 pm, delivered the same day
  • Scheduled delivery — You can set the delivery date and time
  • Free delivery — Sleman, Bantul, and Yogyakarta City areas

Step 5: Usage

During the rental period, you can:

  • Use the mattress as needed
  • Request a replacement if there is an issue with the mattress
  • Extend the rental period

Step 6: Returns

When the rental period ends:

  • Contact us to schedule a collection
  • We will collect it for free from the same location
  • No need to wash it — We take care of everything

Mattress Rental FAQ

Q: Do I need to provide an ID card (KTP) as a guarantee? A: No, you don't. Just your personal details and a clear address.

Q: What if the mattress gets damaged during use? A: Contact us immediately. We will replace it with a new mattress at no extra cost.

Q: Can I rent for less than 1 day? A: Yes, the minimum rental period is 1 day (24 hours).

Q: Can I rent for areas outside Jogja? A: We serve the DIY area (Sleman, Bantul, Kulon Progo, Gunungkidul). For areas outside DIY, please contact us to negotiate.

Q: How do I extend the rental? A: Contact our WhatsApp before the rental period ends. We will arrange the extension.

Booking Example

Order via WhatsApp:

"Hello, I would like to rent 2 single mattresses + full package for 5 days. To be delivered to Jl. Kaliurang KM 5, Sleman on 20 May. Thank you."

Reply from Santi Living:

"Hello! Thank you for contacting Santi Living. For 2 single mattresses full package (mattress+bedsheet+pillow+blanket) x 5 days = Rp350,000. Free delivery and collection. Is that a deal?"

Book Now

📱 WhatsApp: 0895-1911-9092

📍 Workshop: Jl. Godean KM 10, Sleman, Yogyakarta